Frequently Asked Questions

All Reservations

All reservations require a $1500 deposit. Deposit is 100% refunded same day, when the machine is brought back damage free.  Deposit is only charged the day of services.  Reservations and deposits must be made with a Visa or Master Card, Credit Card, NO DEBIT cards.

$15 Insurance Policy

All reservations are required to purchase a $15 insurance policy for the day.  This protects you from MAJOR liabilities that may be unforeseen.


FILL UP POLICY

Our fill up policy is just a rental car fill up policy.  We provide you with a full tank of gas, you come back with a FULL TANK OF GAS and RECEIPT showing you filled with Super GAS.


Age Requirements

All drivers must be min of 25 years of age with a valid drivers license.  All children are welcome to be passenger.  However Polaris requires that all divers and passengers be able to grasp the handhold while feet firmly planted on the ground and my back fully against the seat backrest.  So whether you are a really tall 7 year old or a tiny 47 yr old... For your safety, you need to be able to touch the floor with your feet and hold on to the grab bars.  Responsible parties for children under the age of 16 must helmets.  Titan Power does not supply safety helmets at this time.

Your Deposit is Refunded

Your $1500 deposit is refunded same day when you bring back the machine back damage free.  When using a Credit Card, for the deposit and refunded same day and there is not a hold on the card.  If you say you are using a credit card and use a debit card, your bank will hold the funds for 3-5 business days.

CANCELLATION POLICY

48 HR NOTICE TO CHANGE OR CANCEL RESERVATION IS REQUIRED.


HOLIDAYS

NO DISCOUNTS During the entire week of a Holiday.  Example:  July 4th falls on a Thursday, NO DISCOUNTS From Monday July 1st through Sunday July 7th.  

Under 18 yrs old

Arizona law required all riders under the age of 18 wear a helmet.  Please provide your own helmets.  Polaris requires that all divers and passengers be able to grasp the handhold while feet firmly planted on the ground and my back fully against the seat backrest. 


NO PETS ALLOWED

NO pets are allowed when renting the machines.